Privacy-Policy

Privacy Policy

Privacy Policy Notice

Section 1 - What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Policy Practice

This privacy policy governs the use of www.sentimenthouse.com, based in the USA, and explains how we collect, process, and protect your personal information. If you do not agree with this policy, you may choose to stop using our website.

Policy Key Definitions

  • "I," "our," "us," or "we" refer to Sentiment House.
  • "You," "the user" refer to the individual using this website.
  • GDPR: General Data Protection Regulation.
  • PECR: Privacy & Electronic Communications Regulation.
  • ICO: Information Commissioner's Office.
  • Cookies: Small files stored on a user’s computer or device.

Processing of Your Personal Data

Under the GDPR, we process your personal information under the following lawful bases:

  • Lawful basis: Consent
    • The individual has given clear consent for us to process their data for a specific purpose.

We use your information to:

  • Invoice for goods and services.
  • Process and ship orders.

Data retention period: We will process your information until consent is withdrawn or deemed invalid.
Sharing information: We only share information necessary for processing and shipping orders.

Your Individual Rights

Under GDPR, your rights include:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • The right not to be subject to automated decision-making, including profiling.

Data Security Protection

We secure personal information using robust data storage technologies and methods that meet GDPR compliance standards.

Transparent Privacy Explanations

We aim to provide clear explanations about user privacy and how we operate this website to ensure transparency.

Sponsored Links, Affiliate Tracking & Commissions

Clicking on sponsored or affiliate links may save cookies on your device, which may track your actions. Avoid clicking on such links if you are concerned about privacy.

Email Marketing Messages and Subscriptions

We send email marketing messages under the GDPR consent basis. Our email campaigns may include tracking technologies to monitor engagement. You can unsubscribe or manage your preferences at any time by following the instructions in our emails or contacting us.

Our EMS (Email Marketing Service) provider is MailChimp. We store the following data:

  • Name.
  • Email address.
  • Country.
  • Subscription dates.

Section 2 - Consent

When you provide personal information for a transaction, we imply your consent to use it for that purpose. For secondary purposes, like marketing, we will ask for explicit consent.
Withdrawal of consent: You can withdraw consent by contacting us at info@Sentimenthouse.com or by mail at:

Sentiment House
6333 W. Howard St.
Niles, IL 60714, USA

Section 3 - Disclosure

We may disclose personal information if required by law or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform. Your data is securely stored through Shopify.
Payment security: Shopify complies with PCI-DSS standards to ensure secure handling of credit card information.

Section 5 - Third-Party Services

Certain third-party providers may require your personal information for specific services. For more details, review their privacy policies. By using these services, your data may be subject to their jurisdictional laws.

Section 6 - Security

To protect your personal information, we implement SSL encryption and industry-standard security measures. While no method of transmission is 100% secure, we strive to exceed PCI-DSS requirements.

Section 7 - Cookies

We use the following cookies to optimize your experience:

  • _session_id: Tracks session information.
  • _shopify_visit: Persistent for 30 minutes; tracks visits.
  • _shopify_uniq: Expires midnight the next day; tracks unique visits.
  • cart: Persistent for 2 weeks; stores cart information.
  • _secure_session_id: Tracks session securely.
  • storefront_digest: Determines visitor access to password-protected stores.

Section 8 - Age of Consent

By using this site, you confirm you are at least the age of majority in your jurisdiction or have the consent of a guardian.

Section 9 - Changes to This Privacy Policy

We reserve the right to update this policy. Changes take effect immediately upon posting. For significant updates, we will notify you directly.

Questions and Contact Information

For inquiries or requests regarding your personal data, contact:
Privacy Compliance Officer
Email: info@Sentimenthouse.com
Mail:
Sentiment House
618 Courtland Ave.
Park Ridge, IL 60068, USA